Orders & Returns
Online Return Policy
Returns within 30 days of the order date will be accepted at TKO Canada retail stores for items that are unused/unworn, in original packaging, and with all paperwork, parts & accessories for credit of the purchase price minus shipping, handling, gift wrap, and other charges.
Refunds will be in the same form of payment originally used for the purchase. If PayPal is used for payment, the item may be returned to our TKO Canada retail store locations to receive a refund. PayPal returns at our TKO Canada retail store locations will credit the Debit or Credit Card attached to your PayPal account.
The order Packing Slip (included with shipment) and e-Receipt are required for proof of purchase/price.
The following items are required for returning items to a store for a full refund:
1) Photo ID matching Ship to/Bill to address
2) The unused/unworn item in original packaging and with all paperwork, parts & accessories
3) The order Packing Slip
4) e-Receipt (printed copy or mobile device display)
*If these are not provided the credit amount will be issued for a value equal to the item's lowest promotional price within the last 60 days.
To locate a TKO Canada retail store location closest to you, visit our TKOCanada.ca Store Locator or contact our Customer Service Representative at 1-855-884-8809
Please refer to our Return Instructions when returning your item. For returns to our warehouse, the postmark date of the return package will be considered the return date. If you need to return an item after 60 days, please contact our Sales Department via email or call 1-855-884-8809.
TKOCanada.ca is not responsible for shipping, handling, gift wrap, and other additional charges for returned items.
Our Online Return Policy applies only to purchases made on TKOCanada.ca. If you have made a purchase at one of our retail stores and wish to return an item, please see our Retail Store Return Policy.